Tenaga Nasional Berhad ( TNB ) - Ranting

2 Months ago, I made a transaction through RHB online to pay my electricity bill. Last month, I still received a bill WITH the tunggakan that I had paid 2 months ago. I thought the bank must have misplaced or late for sending in the payment for me. So I ignore the tunggakan and proceed on paying the rest through post office FOR the first time.

This month, I STILL receive my tunggakan. I made several phone calls to RHB at first to enquire regarding my payment and they said that they had already made that payment several months ago and the reason I still receive tunggakan is because my TNB account number was OBSOLETE!!! In short, TNB closed the account number and opened a new one without informing the clients. Well they DO in a way but you must watch closely to your account number everytime you pay your bills through online transaction. Fine, it was partly my fault for not being tedious and careful enough to realize that the account number had changed. Mind you that there's no highlighting or whatever information telling you that the account number had changed. I still put the blame on TNB for not being capable enough to handle these simple transaction.

I called up TNB and end up, they NEED me to BE THERE just to transfer the money from one account to another. How inconvenient. In addition to that, Passing the reference number given by the bank is reasonable enough but they need the old bill account number as well. Why? I'll tell you later.

This morning I dropped by TNB after some half an hour squirring around KL town. I'm a penangite alright and I don't know my way around KL. Fine. My turn, I go there I tell her that I had mistakenly made a payment to a closed account and now I want to transfer the money to the new account. I had the new account number, the reference number from the bank BUT I don't have the old bill account number. Damn, I forgot about it. Oh well, I THOUGHT they SHOULD have it since that's the branch which has all the information about the bill on that house. I THOUGHT WRONG. They don't. Rather the information was removed from the database and probably they need to check through files by files. The girl search through the owner of the house. 1 data found. The new address, the new payment, and the new account number. Where's the old one? No history payment, no old bill account number, no nothing. She asked me if I happen to have the old account number? Why should I when the branch is holding every single payment? Where did my payment go to?

I have to go there again tomorrow morning. How "convenient" they do things. If there's ever any other electric supplier, I'll be the first to support. But I guess there won't be. Such a disappointment.

Choose A Road - Philosophy

It has been some time since I last use my friendster account and now there's this multiply with so many additional features. Oh well, what can I say. Keeping in touch through meetings is merely impossible nowadays. Not to mention calling each other out to have a drink and chat.

Every morning, I see busy people carrying loads to office, ladies catwalking down the bazaar and busy streets flaunting elegance with their formal attire. No doubt with a simple blink of an eye, it captures the heart of many men in town. How fascinating it can be if it were to be a chess gameplay. Let's look at the whole gameplay, shall we?

We are the pawns indefinitely. The rook shall be our ministries. The knights will be in place of our policemen. As for the bishops, you know what I wanted to say *grin*. The king and queen is no doubt our queen and king. As a result, we're just some chesspiece inside a chessboard. We're not actually making decision ourselves. Even the kings and queens will be guided throughout the gameplay, don't you agree?

I guess it explains little why we're fated on certain things. So right now, here we are making our choice on what to eat, what to do after that, so on and forth. Whatever you do, it is decided but you're just making the choice - to choose or not to choose :) Choose one and you'll never go wrong. It is better than not choosing at all.

I Forgot To "Water" My Car

This morning my car broke down into pieces. Crap, i'd say to these stuffs. Why? Why must it happen on me. People were watching while I was "rrr .. rr rrr" my car. Its cameling sound attracts even more spectators to the scene. Damn embarrassed. I rushed back home, get a bottle of water, flood my batteries with it, and everything runs well again. But it's no longer the same. Shame to me~!